Contact Us

We help customers in Australia and New Zealand with sizing, materials, an order in progress, a return or a warranty request.

Email: ksenia@enbom.site — the fastest way to reach us. We reply within 1–2 business days.

Mailing address: Enbom Group LLC 30 N Gould St Ste R, Sheridan, WY 82801, USA

This is our business mailing address. It is not a showroom, and it is not a returns address — please don't send items here unless we ask you to. For returns, email us first and we'll send you the return address and instructions (see Returns & Refunds).

When you write about an order

Please include:

• your order number (it's in your confirmation email);
• the name and email address used at checkout;
• for a damaged, defective or incorrect item: a few clear photos of the piece and the packaging.

Business information

ENBOM is a trading name of Enbom Group LLC, a Wyoming limited liability company (filing ID 2026-002098729). Merchant country: United States. Our team and our partner jewellery workshops are in Shenzhen, China, where your piece is made and shipped from. Prices are in US dollars (USD). Charges appear on your card statement as ENBOM JEWELLERY.

Helpful pages: Shipping · Returns & Refunds · FAQ · Size Guide · Jewellery Care · Terms of Service · Privacy Policy